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Who polices police IT reports?
By Tony Collins The police, and civil and public servants in central government, the NHS and local authorities criticise journalists for biased reporting – taking selected facts out of context. They’re...
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Top 5 posts on this site in last 12 months
Below are the top 5 most viewed posts of 2013. Of other posts the most viewed includes “What exactly is HMRC paying Capgemini billions for?” and “Somerset County Council settles IBM dispute – who...
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Officials black out IT security report after it’s published in full
By Tony Collins In one of the most bizarre regressions since the FOI Act came into force in 2005, officials at Somerset County Council have redacted an audit report on SAP security weaknesses after the...
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Somerset Council publishes “lessons learnt” from IBM contract
By Tony Collins It’s rare for any council to publish the lessons learned from its outsourcing/joint venture contract, but Somerset County Council has set an example. The council has produced its report...
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Stop filming! That’s the IBM exit strategy we’re discussing
By Tony Collins Dave Orr, a former IT employee at Somerset County Council, is now a local taxpayer trying to see if public statements made aboutthe authority’s joint venture with IBM match up to the...
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SAP an unseen player in Germany’s World Cup win
By Tony Collins Brian McKenna of Computer Weekly has written an excellent article which shows the role played by SAP – headquartered in Germany – in the national football team’s victory over Argentina...
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Reasons for councils to avoid large-scale outsourcing? – lessons learnt report
By Tony Collins Somerset County Council’s Audit Committee has just published “Update on Lessons Learnt from the Experience of the South West One Contract”. The lessons could be read by some as a...
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Has 8 years of IT-based outsourcing really come to this?
By Tony Collins In public, in the past, Taunton Deane Borough Council’s IT-based outsourcing deal has always been a success. Two years ago council officers and an executive at IBM were particularly...
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Can all councils open up like this please – even Barnet?
By Tony Collins Bitten by misfortune over its outsourcing/joint venture deal with IBM, Somerset County Council has become more open – which seemed unlikely nearly a decade ago. In 2007 the council and...
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Why are councils hiding exit costs of outsourcing deals – embarrassment perhaps?
Tony Collins Somerset County Council has refused a Freedom of Information request for the costs of exiting its joint venture with IBM. But a secret report written last year by officers at Taunton Deane...
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